Creating an e-commerce capable website for a local beauty store
Project Overview
Challenge Gingko Gardens is a garden store in Washington, DC, successfully operating since 2000. However, the store doesn't do online sales, losing a big part of its revenue. Gingko Gardens wants to develop an online shopping experience, update visual look of the site, rework information architecture, and create user-friendly experience for loyal customers, as well as for prospective customers. Client wants to create a shopping experience for people who are driven by recommendations. According to research done by Gingko Gardens, the new site should be focused on people, who are looking for gifts.
The Outcome A high-fidelity prototype that highlights new features such a Best Sellers and Quiz, as well as seamless online shopping experience.
Design Process
1
Research
Market Research Competitive Analysis Comparative Analysis Persona Journey Map
2
Strategy
Problem Statement How-Might-We Questions Card Sorting Site Map
3
Design
User Flows Sketches Wireframes
4
Prototype&Test
Mid-Fidelity Prototype Usability Testing Iterations High-Fidelity Prototype Next Steps
User Persona
Our persona, Michelle, is a gift giver. She's driven to make purchases by recommendations.